This Agreement includes a disclaimer of liability in Section 7. Please review that section (and all other terms) carefully. This CLIENT AGREEMENT (this “Agreement”) is a legal agreement between Mill City Laser LLC. (“Mill City Laser,” “us,” or “we”) and you individually (in each case “you” or “your”).

If you wish to participate as a client of Mill City Laser, you must click on the “I accept the terms and conditions of this Agreement” button. By clicking the “I accept the terms and conditions of this Agreement” button you acknowledge: (a) that you have read and understood this Agreement; and (b) that this Agreement has the same force and effect as an agreement signed with original signatures. If you do not click on the “I accept the terms and conditions of this Agreement” button you will not be entitled to participate as a client of Mill City Laser. 

This Client Agreement was last revised in September 2024. We reserve the right to change the terms contained herein, in our sole discretion, at any time. BY CONTINUING TO USE THIS SITE AFTER SUCH CHANGES ARE POSTED, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THIS CLIENT AGREEMENT. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you. This applies whether we give you notice of the changes or not. You warrant that you have full authority to accept and perform this Agreement. 

1) Fees 
The deposit is non refundable. All fees are paid monthly via the Mill City Laser billing portal. Members that cancel their membership before their first session will receive a full refund of their first's month membership fee. If a monthly payment is missed the membership will be canceled and a new deposit and membership will be required to resume service. If a monthly session is skipped, not scheduled, canceled, cut short, or unneeded, the session cannot be saved or carried forward. Sessions and session time expire each month. VIP members pay a one time fee, no refunds are available.

2) Scope of Services
Mill City Laser clients receive laser services for the reduction of: hair, cherry angiomas under 3mm in size, fine lines, broken capillaries, redness, and sun spots. Services are provided on premises using laser hair removal equipment operated by licensed laser hair removal technicians. VIP Members have access to up to 12 one hour of laser hair reduction sessions time at Mill City Laser for 12 months from their original sign up date and if they have paid all of their VIP membership fees. 

3) Uncovered Services 
Any service that is not laser services for the reduction of: hair, cherry angiomas under 3mm in size, fine lines, broken capillaries, redness, and sun spots. Laser services for persons under the age of 14.

4) Availability of Technicians 
All appointments with Mill City Laser technicians will be conducted on premises. Any unused time after a session will not be saved and cannot be applied towards the next session, the time expires each month. Information about scheduling and available appointment times are available at www.millcitylaser.com. In order to see a technicians full calendar a consultation would need to be had prior.

5) Cancellation Policy 
You may cancel / change / reschedule your appointment with Mill City Laser up to 24 hours in advance. Appointments hold time on the calendar and we do have to charge for time held in order to remain competitive and ensure enough appointment options available for all clients.
If you cancel / change / reschedule your appointment within 24 hours of your appointment we will asses a fee to your payment method on file with us, equal to half the value of the appointment held on the calendar in order to reschedule.
If you opt to not reschedule for the month we will not charge the late fee and will not refund the membership fee of the missed appointment or carry those minutes to the next month.
Fees for late notice canceled / changed / rescheduled appointments with Mill City Laser within the 24 hour mark of your appointment:
Laser Hair Removal
Mini - $52.50
Entry - $92.50
Basic - $137.50
Deluxe - $188
Premium - $223.50
Premium + Entry - $269
Premium + Basic - $307
Premium + Deluxe - $350
Summer Special - $29.50
VIP - half of the price at current value of time held on the calendar
Split Visits & Cherry Financing
Split visits of 5 and 10 minutes and appointments for clients who have paid through Cherry that are canceled / rescheduled / changed within 24 hours of the appointment will be lost and counted towards your total number of sessions. Other split visits will follow the fee schedule above and minutes will be rounded to the closest membership. Ex: missed 20 minute visit would follow the fee schedule for a missed Entry appointment or missed 55 minute visit would follow the fee schedule for a missed Premium appointment.
Skin Care
Services that cost $209 - late fee of $104.50
Services that cost $249 - late fee of $124.50
Fees for late notice canceled / changed / rescheduled bundled services will incur the fee associated with the cost of the non bundled session.
Laser Hair Removal Membership Cancellation
When I am ready to cancel my membership I will alert my technician and as long as I have paid for any prior treatment my account will be cancelled without fees prior to the next billing cycle and refunds will not be given for unused minutes once we have moved into the new billing cycle.

6) Limitation on Liability 
MILL CITY LASER’S AGGREGATE LIABILITY SHALL, IN ALL CASES, BE LIMITED TO THE AMOUNT PAID BY YOU TO BE A PARTICIPATING CLIENT OF MILL CITY LASER. Mill City Laser does not practice medicine or any other profession, and is not to be held liable for any malpractice claims based upon healthcare services. 

7) Contact Information 
If you have questions about anything contained in this Agreement, or any questions regarding your enrollment with Mill City Laser, please contact us toll-free at 612-900-0204 or at hannah@millcitylaser.com.